Terms of Service

Overview

These Terms of Service govern your access to and use of FlagSeek, including our website, checkout flows, questionnaires, account features, reports, and related products. By using FlagSeek, you agree to these Terms.

What FlagSeek provides

FlagSeek provides relocation intelligence products designed to help customers explore, evaluate, compare, and plan international moves. Our products may include personalized reports, questionnaire-based analysis, country-fit discussion, relocation planning considerations, and practical issue-spotting.

FlagSeek products are decision-support tools. They are not legal, tax, immigration, medical, financial, real estate, insurance, or other licensed professional advice.

No professional advice

You should verify important decisions with appropriate qualified professionals, official government sources, licensed advisors, and relevant local authorities. This is especially important for immigration eligibility, tax residency, healthcare access, medication legality or availability, banking, real estate, schooling, pets, employment, family status, and other matters that may depend on your personal circumstances or changing local rules.

Your information

You are responsible for providing accurate and complete information in questionnaires, checkout forms, account fields, and other submissions. FlagSeek reports are only as useful as the information available to generate them.

AI-assisted reports

FlagSeek may use artificial intelligence systems and other software tools to help draft, organize, and generate reports. While we aim to produce useful and careful analysis, AI-generated and software-assisted content can contain errors, omissions, outdated information, or interpretations that require independent verification.

Purchases and payments

Payments are processed by Stripe or another payment provider. Prices, product availability, refund policies, fulfillment timing, and product features may change over time. Any refund or support request should be sent to FlagSeek using the contact information below.

Accounts and access

You are responsible for maintaining the confidentiality of your account access. Do not share access to your account or reports with anyone who should not receive your personal relocation information.

Acceptable use

You may not misuse FlagSeek, interfere with the service, attempt unauthorized access, reverse engineer restricted systems, submit unlawful or harmful content, or use the service in a way that violates applicable law or the rights of others.

Intellectual property

FlagSeek, including its reports, designs, text, product structure, software, branding, and related materials, is protected by intellectual property laws. Subject to your compliance with these Terms, you may use reports you purchase for your own personal relocation planning purposes.

No guarantee of outcomes

FlagSeek does not guarantee that any country, visa path, tax result, healthcare option, housing option, lifestyle outcome, or relocation plan will be available, suitable, affordable, or successful for you. Rules, prices, risks, and conditions can change.

Limitation of liability

To the fullest extent permitted by law, FlagSeek will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, or for decisions made in reliance on FlagSeek products without independent verification.

Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised date.

Contact

Questions about these Terms can be sent to hello@flagseek.com.